How website enquiries and personal information are handled.
This policy describes information submitted through the TRUWELLTH website and how it may be used to respond and coordinate care.
Information you submit
TRUWELLTH may receive information you enter into website forms, such as your name, contact details, care interest and message. Please provide only the information needed for the team to respond.
How information may be used
Submitted information may be used to respond to enquiries, coordinate a requested consultation, operate and secure the website, and improve service delivery.
Health information and emergencies
Messages about health concerns can be sensitive. Do not submit emergency requests through this website. Contact local emergency services when symptoms are urgent or severe.
Service providers and disclosure
Information may be handled by authorised team members and technology providers supporting website hosting, forms or communications. Information should not be sold or used for unrelated marketing without an appropriate basis.
Retention and security
Information should be retained only as long as reasonably needed for the purpose collected, legal obligations and legitimate operational needs. Reasonable safeguards are used, but no internet transmission can be guaranteed completely secure.
Your choices
You may contact TRUWELLTH to ask about information submitted through this website or request an appropriate correction or deletion, subject to legal and operational requirements.
Cookies and analytics
The website may use essential cookies and limited analytics needed for operation, security and performance. Browser controls can be used to manage cookies.
Contact
Privacy questions can be submitted through the Contact page.
Last updated: 1 September 2026. This policy should be reviewed against actual data-handling practices and applicable law before final production launch.